service policy

Terms of Service

By accessing and using this website, the user agrees to these Terms of Service. If you do not agree with any condition, it is recommended that you do not use the services offered.

This store operates exclusively online, selling physical products to various countries, including Portugal, the United States, Brazil, and other international destinations. The information provided by the customer at the time of purchase must be complete and correct, and the user is responsible for any errors in filling out the data.

The products offered are subject to stock availability and may present slight variations compared to the images shown, which are for illustrative purposes only. The store reserves the right to correct errors in description, prices, or availability at any time without prior notice.

Prices are shown in the currency defined on the website and are subject to change. For international purchases, taxes, customs duties, or local charges may apply, which are the sole responsibility of the customer. The store is not responsible for charges levied by the authorities of the destination country.

Delivery times are estimated and may vary depending on the country, carrier, and customs processes. The store is not responsible for delays resulting from inspections, strikes, customs hold-ups, or other factors beyond its control. It is the customer's responsibility to track their order.

Exchanges and returns are subject to the legislation applicable to the consumer's country, where relevant. For international purchases, return shipping costs are the responsibility of the customer, except in cases of proven product defects. Returned items must be unused and in perfect condition.

All content on this website, including text, images, logos, and trademarks, is the property of the store, and its reproduction is prohibited without prior authorization.

Personal data collected is treated securely and used only for order processing, customer service, and compliance with legal obligations, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation. The user may request access, correction, or deletion of their data at any time.

The store may update these Terms of Service whenever necessary. Changes will take effect upon publication on the website.

For questions or support, contact can be made via the email address provided on the website: Fantasnastor@gmail.com